I’ve forgotten my password, what should I do?
We get it, there are just too many passwords to remember these days. If you forget yours, you can reset it by following the instructions given when you try to log in. When you enter your email address, we’ll send you an email with confirmation of your new temporary password.
Can I update my personal information?
You can update your personal information at any time. Whether it’s changing your email address, password, phone number or delivery address - it can all be done when logging in to our website using your email address. Please keep in mind that these changes won’t apply to any existing orders, but only to future orders placed under that account.
If you do have an existing order that needs to be updated with new information, then please contact us here
If the time comes that you no longer want an account on our site, you are welcome to email us at hello@mocka.com.au to remove your details.