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Account Enquiries


How do I recover my forgotten password?


If you have forgotten your password you may have your password reset by following the onscreen instructions in the log-in section. Enter your email address and we will send you an email confirming your new temporary password.

Can I update my personal information?


You are welcome to update your personal details, including changing your email address, password, phone number and delivery address details any time when logging in to our website using your email address. Please be aware changes will not apply to any existing orders, only to future orders placed under that account. 

You are also welcome to email us any time to request your removal as a customer on our site. Simply email us at hello@mocka.com.au.

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