General Info



Do you have a retail shop where I can view products?


We will work on this for you in the future, but for now we are online only. Our friendly Customer Service team are here to answer any questions you may have about our products. Reach out to us for more information via phone, chat or email.

We also have a Change of Mind Return Policy for you within 30 days of your purchase.

Can I purchase or redeem a gift voucher?


Absolutely! You can purchase a gift voucher online here. All Mocka gift vouchers are sent via email so please make sure you give us the full and correct email address, as we don’t post physical vouchers.  

 If you would like to use your gift voucher, simply enter the voucher code at checkout. You are welcome to use more than one gift voucher per purchase. If you have any difficulty purchasing or redeeming a gift voucher, please contact us.

How can I stay in the know with the latest Mocka updates and offers?


To be kept in the loop with the latest from Mocka, sign up to our mailing list! You’ll be the first to hear about our latest products, offers and promotions. Join the Mocka Family by entering your email in the footer section of our website. And don’t forget to follow us on Facebook, Instagram, or Pinterest for design, trend and style inspiration, as well as all the latest Mocka updates! 

Can I cancel my Mocka email newsletter subscription?


Of course, you can cancel your subscribtion anytime. There's an option at the bottom of each newsletter or email to unsubscribe from our mailing list.

Join the Mocka community to receive the best offers, latest product drops and trends.