Disappointing
"After waiting months for this cot to arrive (purchased on preorder) I was quite let down by the quality when it arrived. I purchased the darker colour and the stain was uneven and basically non existent on the ends of the spindles and bottom rail. It was clearly sprayed with minimal stain. There was also a screw hole that wasn’t threaded correctly so we hard to do a bit of DIY to assemble the cot safely. I contacted customer service regarding the stain and thread multiple times but on all occasions they would not accept images for a complaint and asked for video instead. Both their online chat and customer service email address do not support videos being sent they just ignored my complaint."