30 days returns
A replacement safety strap for your Original Highchair.
Please note this does not include a Highchair Harness, Cushions or the Highchair (as featured in some of our product images).
When you purchase an Original Highchair, you will receive a free safety strap. However you may loose yours or decide you want a replacement one. Note - this safety strap will only fit the Original Highchair (not the Soho Highchair)
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We get it, sometimes you change your mind about a purchase. That’s why we have a Change of Mind Return Policy in addition to your rights under the Australian Consumer Law (including any rights in respect of faulty items). You may return most unused and unopened items within 30 days of receiving them (either for an exchange or a full refund of the price you paid for the item), provided you comply with the conditions listed below. Please note that original shipping fees for change of mind returns are not refunded.
These conditions apply only to Change of Mind returns and do not apply to items that are returned because they are faulty. If you have a faulty item to return, please click here
Mocka is not required to accept Change of Mind Returns on items outside the specified return window or items that do not comply with this Change of Mind Returns Policy.
Important reminder that this Change of Mind Return Policy is in addition to, and does not affect, your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
When you see Pre-Order, it means the product isn’t quite here yet — but you can secure yours in advance, so it ships as soon as it lands!
Here’s how it works:
You can buy in-stock and pre-order items together.
In-stock items ship within 3 business days.
Pre-order items ship later, once they’ve arrived – the estimated dispatch date is listed on the product page.
If you’ve ordered a bundle, package or set, items might ship separately depending on availability.
Just keep in mind: Pre-order dates are estimates and may shift slightly due to unforeseen delays or early stock arrivals, sometimes earlier, sometimes later.
For any further questions, we're here to help — you can reach out via our Contact Form, Live Chat, or give us a call.
Overall rating: 4.521739 / 5 from 23 reviews.
Review topics: ["quality","straps"].
"I bought this high chair 3 years ago with my first baby. When I went to get it out of storage to use for my second baby, I had lost the strap. So thankful you can buy all these accessories separately and not have to repurchase another high chair. The chair is still going strong the second time around!"
"The strap on its own is OK but needs to pair with the harness which is a bit silly and complicated. A simple y waist and front safety strap would be more sensible. The shoulder harness may be OK for a tiny wriggler but our 12mth it is too difficult to get in and out and there is not quite enough adjustment for him( he is a big boy!)"
"The safety strap works brilliantly. My grandson is so wriggly its reassuring knowing he's not going to slip out"
"Just purchased this item and really happy with it. Easy to attach and stays strong. Definitely helps to keep baby safe."
"Disappointed. We now have to buy the strap with another $12 postage, have been refurbishing this high chair to donate to charity and now need to spend another $32. Sell the Harness, Cushion & Strap as a package."
"Arrived in good time. No issues with packaging. Nice clean strap/modern. Wish the valcrove was longer however as had some frustration with making it reach. In the end I'm using Bobby pins to help secure it."
"The replacement straps are awesome, very safe and reliable."
"Sourced a highchair for our grandchild but it lacked the harness. Phoned the local Mocka store and was able to collect one 30 minutes later. Very quick and convenient."
"10/10"
"Very good this make it safer for smaller babies"
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