30 days returns
The 2013 My Child Excellence Award Winner for Favourite Children's Toy. This cool wooden balance bike is a great way for kids to develop the confidence and skills to ride a big bike with pedals. Sturdy construction that meets safety standards.
The quintessential Mocka wooden balance bike, the Urban Bike, makes a fabulous birthday or Christmas gift. As expected from Mocka, this bike's sturdy and practical constructions means that it will last and last. The adujstable seat (3 settings ranging from 34cm - 39cm) means that the bike can grow as your little one does. Puncture resistant big tread tyres with solid tubes means no more punctures! and a contoured, padded seat make for a comfortable ride. Because of the-oh-so cool wheel disks it's best that the Urban Bike is stored in doors when not ridden. Suitable from 2 years of age.*Assembly required Unsure which bike suits best? Have a look at our comparison guide.
Assembly required. View Assembly Instructions
30 day returns
We get it, sometimes you change your mind about a purchase. That’s why we have a Change of Mind Return Policy in addition to your rights under the Australian Consumer Law (including any rights in respect of faulty items). You may return most unused and unopened items within 30 days of receiving them (either for an exchange or a full refund of the price you paid for the item), provided you comply with the conditions listed below. Please note that original shipping fees for change of mind returns are not refunded.
- All returns must be unused and in their original condition (including all original protective packaging). Packaging must be unopened.
- Shipping costs to return the product/s are at your own expense.
- 'Clearance' or 'Seconds' items cannot be returned.
- For hygiene reasons we do not exchange or refund Quilts/Duvets, Sheets, Pillows, Mattress Protectors, Pet Beds or Mattresses for change of mind.
These conditions apply only to Change of Mind returns and do not apply to items that are returned because they are faulty. If you have a faulty item to return, please click here
Mocka is not required to accept Change of Mind Returns on items outside the specified return window or items that do not comply with this Change of Mind Returns Policy.
Important reminder that this Change of Mind Return Policy is in addition to, and does not affect, your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
What does Pre-order mean?
When a product is marked as a 'Pre-Order', this means that the product is not available for delivery right now, but you can pre-order it so that you receive it as soon as it is available.
We will clearly communicate the estimated dispatch date to you, so you can make an informed decision whether or not you want to pre-order.
You can purchase both in-stock and pre-order items in the same order, and we will send you your in-stock items straight away, with your pre-order items arriving at a later date once they arrive.
If you have any other questions, please reach out to us via our Contact form!
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